Privacy Policy
Optionventurebeam Hospitality Limited (NZ Company No. 4291880, NZBN 9429041173289) operates the Optionventurebeam hotel at 17 Marine Parade, Queenstown 9300, New Zealand, and this website. This policy explains what personal information we collect, why, and the rights you have under the New Zealand Privacy Act 2020.
1. What we collect
When you contact us or request a reservation we may collect:
- your name, email address and phone number;
- your preferred dates, room type and the number of guests;
- any notes you choose to share (occasions, dietary requirements, accessibility needs);
- technical data sent by your browser, such as IP address, device type and pages visited.
We do not collect payment card details through this website — no payment is taken at the enquiry stage.
2. Why we collect it
- To respond to your enquiry and confirm reservations;
- To prepare for your stay and meet your stated requirements;
- To meet our legal, tax and record-keeping obligations;
- To keep the website secure and understand how it is used.
3. Who we share it with
We do not sell personal information. Details may be shared with trusted providers only where needed to run the hotel — for example our reservation system, our email provider, or a spa therapist preparing your treatment. Where a provider is located overseas, we take reasonable steps to ensure your information stays protected.
4. How long we keep it
Enquiry and reservation records are kept for as long as needed to manage your stay and to satisfy New Zealand record-keeping requirements (generally seven years for transaction records), after which they are securely deleted.
5. Cookies
This site uses a small number of cookies and browser storage — see our Cookie Policy for the full list and how to manage your choice.
6. Your rights
Under the Privacy Act 2020 you may ask to see the personal information we hold about you, and ask us to correct it. To make a request, contact us at optionventurebeam@gmail.com or +64 3 245 2242. If you believe we have breached your privacy, you can also complain to the Office of the Privacy Commissioner (privacy.org.nz).
7. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows the current version; material changes will be noted on this page.